This morning I dropped that f$%king  phone off at Nokia again…

They said that there isn’t much they could do, the phone has already been replaced so it should be working. But they would take another look at it anyway.. They also have a commendable new policy of notifying people when there are any updates to the repair job. Just earlier I received my first ‘update’..

“Job ASP000xxxx is awaiting delivery of your replacement Nokia handset. We will contact you when it is ready for collection. Thank you.”

So far I imagine they’ve thrown away two phones because of this problem! I don’t imagine that this new one will work either, so it can’t very cost effective… I’m surprised they don’t just give you replacement phones of a different Make or Model at least… “Nokia Job ASP000xxxx is awaiting delivery of your replacement Sony-Ericsson handset.” Hahahaha! Would seem to me this is a cheaper solution!

Also with my new job number I was able to estimate they’ve had 1022 broken Nokia’s check in for repairs since I dropped mine off about 4 or 5 weeks ago. Seems like a lot for a self proclaimed small store…?

Interestingly enough, I found out some of the more minor problems I had which are still occurring… Are “known problems”! And “have not yet been fixed by Nokia”…

In other words some of the problems were KNOWN to still exist when the phone was returned to me ‘fixed’…