Just follow up from my previous post regarding the issues I’ve with my brand new Nokia 6280… and worse, the issues I’ve been having with Nokia’s Aspley repairer!!

Well I left you I had been told that the part had arrive and the phone would be ready (twice, but who’s counting), but the following day I was told they were waiting on a part, more specifically the same part! This was on Friday and I was also told that I should ring up on the following Monday… Even though I’d established they don’t receive deliveries until Tuesdays or Wednesdays…

So I didn’t ring on the Monday, but I did ring first thing Tuesday, and the result was..

‘We’re waiting on a replacement handset. It was deemed that your phone was not financially viable to repair. After repairing the phone the technician performed some tested which is it didn’t pass‘

At this point I had mixed emotions… I was getting a brand new phone from the factory rather than one some guy with a soldering iron had been tinkering with… But on the other hand it had taken them 3 or so weeks to figure this out?!  However upon asking how long it would take to get a replacement in I was told 1 – 3 weeks!!!

I called again the following week, but there was no news..  But I received a phone message later that week with news it had arrived!

I picked up the phone the following morning on the way to work, and started using again that night… After adding all my phone number and spending ages repersonalising it (themes, ringtones, layout etc)… I EXPERIENCED THE SAME PROBLEMS AGAIN…

The phone lost its reception! I noticed this happen as I was lying in bed about to go to sleep… I was LIVID… I didn’t get sleep for the next 2 hours! Especially considering earlier I’d noticed a few of the more minor issues I’d complained about were still happening as well!

And so the dramas begin again…